Solar Scams – a guide how to avoid them!

With the rapid proliferation of solar in Australia has come many solar companies. How do you find a good solar installer? The vast majority of them try to do the right thing but there are some solar scams out there you need to be aware of. Here’s a guide to make sure you don’t get ripped off on your solar power installation!

Solar scams

The first thing to do if you’re interested in installing a solar system is check whether the company is accredited. 

The industry body for the designer, installer, and the actual products is the Clean Energy Council. Make sure your system is designed by a Clean Energy Council accredited designer. Double check that your installer is also CEC accredited. If you’re not sure, the CEC have a list of Approved Solar Retailers you can choose from. 

Solar Scams - Choose a CEC Accredited Installer
Solar Scams – Choose a CEC Accredited Installer (source: CEC)

Double check that your panels and the inverter are accredited and meet Australian standards. If they aren’t CEC accredited, you won’t get your rebates aka Small Scale Technology Certificates (STCs) – this rebate is generally around $2,000 for a 3kW system. Click here to read more about STCs from the Clean Energy Regulator or click here if you want to use their online STC calculator. 

How do I pick the right solar company to avoid solar scams?

Ask if the person designing your system is qualified to do so. According to Choice.com.au, this will shrink your retailer list by 90% and weed out all the designers who will do a poor quality job and leave you with an under-performing solar system. 

Avoid anyone with pushy sales tactics and avoid anyone that uses door-to-door sales as a sales technique. If they’re using language like ‘never pay a power bill again’ or trying to hurry you along by saying that the government rebates are about to end, avoid them again. 

For price, make sure you get 4 quotes at minimum. Watch out for dodgy T&Cs that allow suppliers to swap out for ‘equivalent’ models, upselling, surcharges, and so on. Don’t be afraid to stop a salesman from steamrolling over you. This is a big financial decision and you should do your due diligence before committing. 

The Australian Competition and Consumer Commission (ACCC) have a page about consumer rights for solar power that you should also check out (especially if you have a problem).

What information do I need on the quote?

  • A proper, printed out quotation showing the company’s name, address, and ABN.
  • A timetable of operation.
  • Model numbers, brands, and quantity for the panels, inverter, and battery (if applicable). 
  • An estimate of the system’s performance.
  • Product and installation warranty for the inverter.
  • Installation warranty, product warranty and performance warranty for the panels.
  • Any additional funds that may be payable. 
  • STCs should be included in the quote. This is a big one! Be wary because if you’re not careful some dodgy companies can just claim them without mentioning it to you.

If Saving With Solar can give you a hand to help pick the right solar company, please feel free to get in contact with us and we’d be happy to help. 

Similar Posts:

Australian Solar Subsidies under fire in 2018.

Australian solar subsidies are expected to cost $1.3b in 2018 as the Clean Energy Regulator estimate that 22 million small-scale technology certificates will be created. This will add approximately $100 to the average Australian solar bill. At what point, if at all, do we look at reining these subsidies in? 

Australian solar subsidies

Australian solar subsidies - Clean Energy Regulator
Australian solar subsidies – Clean Energy Regulator (source: cleanenergyregulator.gov.au)

The small-scale technology certificates (STCs) are given to people installing solar panels, and electricity retailers are required to buy them. So although this expected $1.3b will ostensibly be paid by the energy retailers, naturally the cost is passed on to the end user – resulting in even higher electricity bills.

Jeff Bye from Demand Manager in Sydney, a company that trades STCs, was quoted in the Australian as saying this years cost increase means an average electricity bill will raise by around $100:  

“The cost increase (this year) is about $800m and there are 8 million households … so there’ll be a cost impact of around $100 per household. The electricity impact might be $40 or $50 per household but businesses will pass through the additional cost too … That subsidy of $500m last year, or $1.2bn to $1.3bn this year, is added on to everyone’s bills.”

Is it time to abolish the solar subsidies?

Is this fair for renters or apartment dwellers (a rapidly increasing segment of the population)? At what point do we start to reconsider these subsidies?

With the price of solar + storage driving down as the technology gets better and better, there’s certainly going to be a ‘tipping point’ where the market can stand on its own two feet. But with Australian solar growing at an astronomical pace it’ll be difficult to find the right time/method to adjust these subsidies.

According to Energy Minister Josh Frydenberg, the Australian Energy Market Commission found the average cost to households over the past five years was about $29 a year.

“The AEMC forecasts residential electricity prices will fall over the next two years as renewable energy, including small-scale solar supported by the Renewable Energy Target, enters the system,” Mr Frydenberg said. So potentially some of that $100 will be offset by lower prices from the energy retailers. 

His political opponents were a little less hopeful – as backbencher and former PM Tony Abbott fired back after hearing the statistics, saying:

“Australians are paying far too much for our emissions obsession. Government must end subsidies for new renewables,”

Liberal MP Craig Kelly, Chair of the Coalition’s Backbench Energy and Environment Committee, told Chris Smith on 4BC his thoughts on the scheme:

“All these schemes have done is make electricity prices dearer for every single Australian.”

Whilst those quotes can certainly be taken with more than a grain of salt given the abysmal state of Australian politics, it’s definitely worth having a look at these subsidies against the cost of solar, its level of technological maturity, and schemes to help low income earners, renters, and apartment dwellers benefit from renewable energy as well. 

 

Similar Posts: